Guarantee returns / Lifetime Guarantee
We guarantee everything we make...
The weather protection systems employed by Páramo, maintained correctly, will outperform membrane and laminate based waterproof systems.Any garments returned to us under our guarantee will be repaired or replaced, at our discretion, free of charge - please refer to our ‘Lifetime Guarantee' for further details.
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Any manufacturing defect will be rectified free of charge indefinitely.
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Any damage to a Páramo garment through normal "wear and tear" or accidental damage can be repaired for a reasonable cost.
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The performance of garments can be maintained by applying the appropriate Nikwax Aftercare products according to the instructions.
Lifetime Guarantee
Any manufacturing defect will be rectified free of charge indefinitely.
Damage to the garment by accident or normal ‘wear and tear' can be repaired by Páramo at a reasonable cost.
Páramo Directional Waterproof garments, maintained correctly, will outperform membrane and coating based waterproof systems.
The performance of garments using Nikwax Fabrics and Fabric Combinations can be maintained indefinitely by applying Nikwax Garment Aftercare products according to the manufacturer's instructions. (See Aftercare and Maintenance information)
Any modifications made to the garment by anyone other than Páramo Customer Services will invalidate this guarantee. This guarantee is limited to the repair of the garment and excludes consequential loss or damages.
Páramo Cambia products are guaranteed for defects in manufacturing. However, as with all base layers, the high performance, stretch and soft handle of these garments makes them vulnerable to damage from abrasive surfaces. Although such damage is unlikely to compromise Cambia's unique performance, please remember that in harsh conditions these garments are ideally worn under windproofs, waterproofs or other outer layers to protect their appearance.
Registering your garment online
To register your garment please follow this link to the main Páramo website...